Business is becoming increasingly global, as you no longer need to be in the same room – or country for that matter – to provide products and services to your clientele. Whether your business is a small start-up or a large company with multiple offices, it’s likely that you have at least one client or customer based in another country. And in order to provide them with the best possible service, it’s essential that you are able to communicate effectively.

International business calls are a growing priority for many entrepreneurs, but many of us face shocking bills at the end of the month as a result. Here’s how you can keep costs down without compromising on fantastic customer relations.

Keeping Costs Down For International Business Calls

Customised Business Telecoms

If international calls are a relatively new aspect of your business activity, the chances are that your existing telecoms package doesn’t factor in these costs. As a result, you’ll be charged a high rate for calls with clients overseas, which can add hundreds of pounds to your monthly bill. But what is the alternative? You don’t want to cut valuable conversations with your customers short, whilst emails can be at times be a long-winded and ineffective way of getting the job done.

Shopping around for a telecoms supplier that suits the evolving needs of your business is a burden that very few of us have the time to carry. However it’s essential that you find a new plan that will allow you to make these calls without your eye on the clock, and an independent telecoms expert can help you seek out the best deal for your business. That way, you can expand your business’ network reach without watching your telephone network costs spiral.

Using Voice Over IP (VoIP)

For multinational businesses or those whose international clients form a fundamental part of their business, VoIP plays an important role in reducing telecoms costs and improving communication overseas. But first, you need to ensure that your business broadband has a speed and capacity that will allow you to use the internet for international calls without experiencing problems.

Fibre optic broadband is becoming increasingly popular for its superfast speeds and high capacities, and can allow you to make voice and video calls to anywhere in the world with a reliable connection. So if your business isn’t already connected to fibre optic cables, you may want to consider investing.

Not only can you receive a government grant to help cover the costs, but in the long run VoIP will save you money and help your business grow globally.

Don’t sit back and accept high costs every time you talk with your overseas clients, take action and find a solution that suits the evolving nature of your business. By making calls abroad affordable, you can transform from a local or national business, to an international one.

So now you are fully aware don’t spend more that you have to! Let us know of any great deals you have found.

This article is written by Kelly Gilmour Grassam, a freelance copywriter from Yorkshire. You can follow her on Twitter at @KellygGrassam. This article has been written with helpful information from Option Box.